Return & Refund Policy for Luxotis.xyz

At Luxotis.xyz, your satisfaction is our top priority. We understand that shopping for aesthetic fitness equipment online can sometimes lead to uncertainty. That’s why we’ve created a clear and comprehensive return & refund policy to ensure you have a hassle-free shopping experience.

Our Return Policy

If you’re not completely satisfied with your purchase, you can return it within 30 days of receiving your order. To qualify for a return, the item must be unused, in its original packaging, and accompanied by a receipt or proof of purchase. Simply contact our customer service team at [email protected] or call us at (907) 357-2005 to initiate the return process.

Refund Process

Once we receive your returned item and confirm that it meets our return policy criteria, we will process your refund within 7-10 business days. The refund will be issued to the original payment method used during the purchase. Please note that shipping fees are non-refundable.

Contact Us

If you have any questions or need assistance regarding our return & refund policy, don’t hesitate to reach out. You can contact us via email at [email protected] or by phone at (907) 357-2005. Our customer service team is here to help you every step of the way.

Address for Returns

If you need to send your item back, please use the following address:

Luxotis.xyz
1900 Hammond Square Dr
Hammond, LA 70403-6155
USA

Thank you for choosing Luxotis.xyz for your fitness needs! We are dedicated to ensuring that you have a positive experience with us. Your trust is important, and we’re here to support you in achieving your aesthetic fitness goals.